Terms and conditions
The hostel accepts only cash payments for balance. Credit/Debit Cards NOT accepted.
The hostel reserves the right to pre-authorise credit cards prior to arrival.
Taxes not included: 5.5% city tax.
The hostel charges 1 night/s if canceled less than 3 days before the arrival date.
In the event of a no show the hostel charges 1 night/s on customer's credit card.
Please be on time for check-in or contact the hostel if you are going to be late
Cancelation can only be done by email or through your HostelsClub customer account.
Unfortunately we will NOT keep the reservation if we cannot get authorization. You will be contacted by the hotel to ask the security code of your credit card.
Please note there is a different Cancellation Policy during the following Special Periods:
Queenday holiday (29,30 April - 1 May) 3 NIGHTS
Easter (1, 2 ,3,4 April)
New year’s eve (30, 31 December and 1, 2, 3 January)
For the above events all CANCELLATIONS are required to be NOTIFIED to the hostel 2 weeks(14 DAYS)prior to the arrival date (not arrival time) Incase of late cancellation tere is a 100% charge of the total cost. In case of no show, your credit card will be charged 100% of the total cost. Cancellation and changes upon arrival/after the arrival date will be charged 100%
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