Jan 05, 2016 - Dear Sirs,
Please note the we made a reservation at your site for our stay at a guesthouse Don Gregorio , Havana Cuba.
We showed up at this address but this accommodation was overbooked. We had to look for another accommodation and we found one.
However we didn’t receive back the booking costs which should be deducted upon payment.
Reserv. nr. 2194456 booked on 12/12/2015
re 2 nights at Guesthouse Don Gregorio Galiano 223 Havana Cuba d.d. 18 en 19 december 2015.
2. euro deposit/voorschot 4,57 euro Totaal 6,57 Euro which is deducted from my credit card.
We therefore kindly ask you to refund this amount to our account (same account we did the payment)
Thanks & regards