Mar 14, 2022 - I mostly recommend this place as it is just 2 min walk from station. Staff is so polite.
Jun 07, 2018 - Was a great location minutes away from Santa Lucia station and on the main strip of Jewish ghetto. The value of the room was good but since the receptionist was smoking the smell head wafted through to my room of the stairway. Also it was noisy for me as the dining table for breakfast was downstairs directly beneath my room. But otherwise you cannot beat the location and price.
Mar 22, 2018 - Nice hotel neat S. Lucia station and Grand Canal. It's easy to find. The room is small, but cozy.
Jan 11, 2018 - Nice Hotel and excelent breakfast.
Unfortunately our bathroom was not working properly (Toilette and Shower)
If this is repaired, i could give more points.
Nov 18, 2017 - 200 characters is not enough space to review this hotel. On the hotel website it states that booking through Hostelclub entitles guests to a free complimentary breakfast. However when I asked where we get breakfast, I was told there was none. I tried to explain that I understood from the website that it would be free if booked through Hostelclub, in answer to this I received aggressive verbal abuse and the reception man scrawled free breakfast across the page and stormed out. The next morning, I had breakfast and my friend had coffee (When I paid - I was charged for this breakfast). We asked the daytime reception man, whether the man who was in attendance the previous night was OK, because we were concerned that he had become very angry, very quickly over nothing. We also said because of the fuss and confusion we would not take breakfast, but would be grateful for one cup of coffee for my friend. The general attitude towards us was from then on very unfriendly, despite our continued efforts to say good morning and good evening each day. by day four the attitude & atmosphere had improved and each day my friend had a morning coffee and I had nothing. On the morning of our departure my friend went down for a coffee and they said no there was no coffee and no breakfast and dismissed her. My friend went to the cafe next door, where the staff were sitting drinking coffee and she let them know that she wasn't very happy about it. When we left the day time receptionist blocked our exit and started going on about there being no breakfast at which point my friend told them exactly what she thought of the hotel and lack of customer service and their aggression towards us. Having checked their website again I see that it still states that Breakfast is available - there was nothing in the information that Hostel club sent to me to say that Breakfast had to be paid for. Hostelclub need to make sure that you are clear about how the hotel is selling the link to you and what customers should expect. I am sure all of this trauma during our holiday could have been avoided. Before writing this I have checked out your bookings for this hotel and I see that it says breakfast is 5 euro - but when I booked I was going by the hotel website and saw no mention on your site that breakfast was 5 euro.
Jul 22, 2017 - Terrible, we were transferred to a hostel with bed bugs and no aircon, we had to ask repetitively to get us a fan. They said it was their Sister hotel, but when I ask the reception, they said they're not. They basically just messed up their booking.
Apr 22, 2017 - Room was OK but no hot water in the shower, rude staff who wasn't keen on sorting it out. Very disappointing and unfortunately I wouldn't recommended it.
Oct 07, 2016 - It amazes me how much people can get away with in Venice. it was clean, location was great and staff were fine. But just way too expensive for a dog keenel of a room that didn't even have a bathroom in it. And is it just the internet plans in Italy but why they hell am I to pay to use wifi?? It was that expensive that should be included, it's not 2007
Jun 05, 2016 - Very good location,few minutes from train station.Small but clean room,comfortable bed.Bathroom outside,small but with hot water.All you need for short trip.
Jan 17, 2016 - Very clean rooms but the front stuff were very rude in my opinion. There were only 3 hours for wifi per room.