Address: Samal-1, Zholdasbekov str. 9/2, 4th floor, suite 84 - Almaty, Kazakhstan
Terms and conditions
The property accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, Debit Cards.
The property reserves the right to pre-authorise credit cards prior to arrival.
Taxes included.
Other charges: No.
Free cancellation at least 24 hours before arrival date, first night of stay fee for late cancellation or no show
PROHIBITED & NOT ALLOWED:
Smoking
Alcohol of any kind
Party
Pets
Guests under the influence of alcohol and / or drugs
Guests accompanied by ladies of the night
Drugs & narcotic substances
Weapons
Upon detection of drugs and / or weapons: we report the police, cancel your reservation without a refund and charge you a minimum penalty of $200
Note: smoking is not allowed in the rooms, toilets, showers, corridors, balconies and all public areas of the hostel. The minimum penalty for smoking is $200
If the smoke detector is destructed, disabled or modified the minimum fine is $200
CLEANLINESS & SANITATION:
Tourists must wash their dishes
Tourists must not use sleeping bags and / or your own bed linen
Tourists must not wash clothes or shoes in the sinks
Tourists must not throw toilet paper or any other hygiene products in the toilet
Tourists must not put their legs on the toilet
Tourists must not put anything on empty beds
Tourists must not wear street shoes in the hostel.
SILENCE:
Quiet time is from 10:00 pm (22:00) to 09:00 am
CHILDREN & YOUNG PEOPLE:
Children under 16 years must be accompanied by an adult person, such as a parent, relative, teacher, coach or another authorized adult person
All children must be monitored at all times by the authorized adult person and the hostel is not responsible for children being hurt, injured or fatally wounded during stay
Note: in the event if any hostel’s property is destroyed or damaged by a child the authorized adult person bears full responsibility
FACILITIES:
Facilities available to all Guests include: all kitchenware and utensils, reusable dishes, 2 microwaves, electric stove, oven, mixer, refrigerator, beds, chairs, stools, sofas, arm chairs, desks, tables, television, remote controls, closets, WCs, showers, lamps, windows, towels, linens, soaps, mirrors, cleaning products, paper products, hairdryers, curtains, wastebaskets, rugs, air fresheners
PARKING:
Paying street parking is available
Note: the hostel is not responsible in any way for the vehicles of the Guests of the hostel. This list is not exhaustive and is understood to include theft, damage, towing, vandalism, flooded, snowed in or any other occurrence your vehicle may be subject to as parking is at your own risk
PERSONAL PROPERTY:
Secure your valuables at all times
The hostel is not responsible for theft or damage to personal property before, during or after stay
PERSONAL BEHAVIOR:
Each and every Guest should behave him/herself according to the well-known public norms of behavior and ethics